FIRE TRUCK SOLUTIONS, LLC – TERMS & CONDITIONS

Quotes are valid for thirty (30) days from the date of the quotation and unless otherwise indicated on the quote, shall automatically expire at such time.

Warranty/Terms and Conditions* Fire Truck Solutions warrants its workmanship for 90 days after completion of services. Products sold are warranted exclusively by the manufacturer. Fire Truck Solutions expressly disclaims all other warranties, expressed or implied, including any implied warranty of merchantability or fitness for a particular purpose. IN NO EVENT SHALL FIRE TRUCK SOLUTIONS BE LIABLE FOR ANY PUNITIVE, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL OR UNKNOWN DAMAGES.

Return Policy: Returns must be accompanied by invoice and in the original, unopened box or packaging. A 20% restocking charge will be applied to all returned items. No returns on electrical items. No returns on special order items. No returns after 30 days from the date of invoice. Core return rights expire 180 days from the date of invoice.

ALL RETURNS REQUIRE PRIOR AUTHORIZATION

FIRE TRUCK SOLUTIONS LLC – SMS TERMS OF SERVICE
Effective Date: 7/28/2025

By opting in to SMS messages from Fire Truck Solutions LLC, you agree to the following terms:

1. Program Description
Fire Truck Solutions LLC may use SMS (Short Message Service) to send:
- Appointment reminders
- Service updates
- Promotional offers
- Emergency or safety notifications
- Customer service replies

2. Consent
By providing your mobile number and opting in, you give express consent to receive text messages from Fire Truck Solutions LLC at the number provided, including automated messages. Consent is not a condition of any purchase.

3. Frequency
Message frequency may vary, but generally will not exceed 4-6 messages per month.

4. Fees
Message and data rates may apply depending on your wireless carrier plan.

5. Opt-Out
You can opt out at any time by replying:
- STOP to cancel
- HELP for assistance

You may also contact us at info@firetrucksolutions.com or 602-922-9633 for help managing your preferences.

6. Supported Carriers
Supported carriers are not liable for delayed or undelivered messages. Messaging services may not be available on all carriers or devices.

FIRE TRUCK SOLUTIONS LLC - SMS PRIVACY POLICY

Fire Truck Solutions LLC respects your privacy. The following outlines how we handle your data in relation to SMS communication:

1. Information Collected
We may collect:
- Your name
- Mobile phone number
- Message content (e.g., replies to us)
- Metadata (time/date of messages, delivery status)

2. How We Use Your Information
We use the information to:
- Send requested messages
- Improve customer service
- Comply with legal obligations

3. Data Sharing
We do not sell your mobile number or SMS data to third parties. We may share information with:
- Service providers (e.g., SMS platforms)
- Law enforcement, when required by law

4. Data Security
We implement reasonable security measures to protect your data. However, no system is completely secure.

5. Your Rights
You can:
- Request access to your data
- Ask us to delete your SMS data
- Opt out of all messaging at any time

6. Contact Us
For questions or concerns:
Fire Truck Solutions LLC
Email: info@firetrucksolutions.com
Phone: 602-922-9633
Mail: Fire Truck Solutions LLC, P.O. Box 20396, Phoenix, AZ 85036